Operational continuity
Maintain a steady point of coordination around the tasks you choose to delegate.
Dispatch Services
Keep Your Business Moving
Carrier support that helps keep day-to-day coordination organized, responsive, and aligned with your operations.
Our Dispatch Support Includes
- Carrier-authorized load sourcing and booking support
- Route planning and coordination
- Communication with brokers and shippers on your behalf
- Ongoing load support and problem solving
- Support for your carrier dispatch workflow
Benefits
Clear communication
Keep agreed updates, questions, and next steps easier to follow across the operation.
Flexible support
Shape the service around your workflow, team structure, and approved responsibilities.
Service details, process and frequently asked questions
Dispatch support is designed for carriers, not as a public load board. HBI 360 works within the operational scope you authorize and supports the communication and coordination practices your team establishes.
How It Works
- Map your current workflow
- Agree the authorized support scope
- Coordinate around your operating preferences
- Refine the service as needs evolve
Is dispatch a service for drivers?
No. HBI 360 presents dispatch as a carrier support service, designed around the carrier’s authorized workflow and communication practices.
Does HBI 360 publish available loads?
No. HBI 360 does not operate a public load board or publish carrier-specific loads without authorization.
Can dispatch support fit our existing process?
That is the goal. The scope is discussed with the carrier so roles and communication expectations are clear.